Thursday, 26 January 2017

Understanding Operations Excellence

Operations Excellence is a journey towards creating a continuous improvement culture inside the organization to meet the customer's requirements consistently.

For any business, the customer is the central focus point. The customer's expectation from the organization is to provide the product or service on time, with quality and reasonable price point. To meet this customer's needs, internally the organization must have dynamic, capable team to deliver. 

Hence, Organisation's initiative must focus internally organizational capability to deliver the customer's requirement consistently. That is operational excellence which is the continous effort by nature.