when I asked the following question in my management seminar, the response would be as follows
"Imagine you are in an airport. You eat the chocolate and search a dustbin to put the wrapper. However, you do not find a dustbin in a nearby area also you hear the announcement for boarding into flight. What will you do with the chocolate wrapper?"
In almost the session, to my surprise, people responded honestly as follows
In case of AIRPORT1, I will through the wrapper in the corner and move on, even though it is embarrassed me,
Whereas in case of AIRPORT 2, I will keep the wrapper in my pant pocket to find a dustbin later and dispose of it.
What does this behavior or response indicate?
As a human being, we create a perception about the place based on its environment ( how it is organized, cleaned, lighting, visuals, and visibility). When the environment is more appealing, positive, conducive, it triggers positive behavior on the people.
Alternatively, when the environment is not conducive or less positive ( with things are not organized properly, low lit level, dust, dull appearance, no visuals), it triggers negative behavior on the people.
It holds good for the organizational environment as well. When the internal organization is organized neatly, it triggers positive behavior in the people, and it would get demonstrated with timely communication, care for the people, product, and equipment, . When the workplace is not organized correctly, people working in that environment also behave negatively as not caring anything and adding further chaos in the system.
Hence,
Change Environment ----Change perception ----Trigger Positive behavior
How will you create a positive environment in the workplace?
Workplace organization is based on the popular 5S principles
1.Remove unwanted items
2.Provide Location for each wanted items
3.Provide Identification
4.Clean regularly
5.Ensure the sustenance through Visual Management Systems
Keeping the workplace organized is the responsibility of all the people, and it is a way of life. It is an attitude toward the work .some organization make it as a habit, and it brings positive culture in the organization. The positive culture is being demonstrated through
1.Respecting each other
2.Transparency in communication
3.Care about people, product, and facilities
4.Focus on continuous improvement on a daily basis
5.Recognition of talent
6.Celebration of work
Even though it is organization-wide participation and continuous improvement by all employees, primarily creating a positive environment and facilitation starts from the business head or senior leadership team!
It is an attitude towards work and life!
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